Yes, we accept most major insurance plans including Medicare, Medicaid, Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and many others. We also offer affordable self-pay options and flexible payment plans for uninsured patients. Please contact our billing department to verify your specific coverage.

You can schedule an appointment in three convenient ways: (1) Call us directly at (907) 220-1980 during business hours, (2) Use our online booking form available 24/7 on our website, or (3) Visit our facility in person at 257 Fireweed Ln, Ketchikan, Alaska. Same-day appointments are often available for urgent care needs.

For many conditions, online consultations are highly effective and convenient. They're ideal for follow-up visits, prescription refills, mental health counseling, minor illnesses, and chronic disease management. However, certain conditions requiring physical examination or diagnostic tests will need in-person visits. Our doctors will determine the best approach for your specific needs.

Our main facility is open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday from 9:00 AM to 5:00 PM. We offer 24/7 telemedicine services for urgent consultations. During holidays, we maintain limited hours for emergency services. Please check our website or call ahead for holiday schedules.

Absolutely! We provide comprehensive corporate wellness programs including on-site health screenings, wellness workshops, stress management seminars, nutrition counseling, and preventive care initiatives. These programs are customized to meet your organization's specific needs and can help improve employee health, reduce absenteeism, and boost productivity.

We provide a secure patient portal where you can access your medical records, lab results, prescription history, and appointment schedules 24/7. You can also request copies of your records by submitting a written authorization form at our front desk or through the patient portal. We ensure complete confidentiality and HIPAA compliance.

Please bring a valid photo ID, your insurance card, a list of current medications (including dosages), any relevant medical records from previous providers, and a list of questions or concerns you'd like to discuss. If you're taking medications, bring the actual bottles. Arrive 15 minutes early to complete any necessary paperwork.